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Member Login

We are transitioning your policy information to a new customer portal. To access your policy information:

If your policy begins with PAD, PHD, PDD or PPD, click here to login.

If your policy begins with H, Y, 1, 2, 3 or 4, click here to login.

*Your policy number can be found on your billing statement.

Members with multiple policies may need to access both customer portals for a short period of time.

Who We Are

Adirondack Insurance Exchange is a full-service property-casualty insurance company focused exclusively on New York. The company is rated A (Exceptional) by Demotech, Inc., a longtime provider of Financial Stability Ratings® of property-casualty insurance companies. Demotech's ratings are recognized by Fannie Mae, Freddie Mac, the Department of Housing and Urban Development (HUD) and lenders across the country. In partnership with local independent insurance agents, we focus on providing innovative products and value-added services.

You can rely on us for great insurance protection and service. What's more, as an Adirondack Insurance Exchange member you own a stake in your insurance company and gain special benefits you won't find with traditional insurers. These benefits include roadside assistance, identity theft resolution service, access to travel assistance and more!

Adirondack Insurance Exchange is managed by an Attorney-in-Fact, Adirondack AIF, LLC. Adirondack AIF is an indirectly wholly owned subsidiary of Tower Group International, Ltd.

Why Insure With Us?

Adirondack Insurance Exchange offers customized protection, world-class service and a host of exclusive member benefits.

A Network of Select Independent Agents

Adirondack sells insurance through a network of select independent agents. Our agents will work side by side with you to provide the advice, local expertise and personalized service you deserve. Read more about the value of an independent agent.

News

See current press releases and news relating to Adirondack Insurance.

Careers

With numerous opportunities, a great culture and an entrepreneurial philosophy, Adirondack Insurance Exchange is an exciting place to launch or grow your career.