• About Us
  • Products
  • Services
  • Member Benefits
 

Contact Us

Claims Claims Reporting Phone 877-248-0555
Fax 877-849-9022
Mailing Address Adirondack Insurance Exchange
P.O. Box 1623
Winston-Salem, NC 27102
Direct Bill Premium Payments Address

Adirondack Insurance Exchange
P.O. Box 94572
Cleveland, OH 44101-4572

(Please include policy number on all checks).
Overnight Premium Payments Address Adirondack Insurance Exchange
P.O. Box 94572
Cleveland, OH 44101-4572

(Please include policy number on all checks).
Direct Bill Customer Service Center Agent Phone: 877-629-8003
Insured Phone: 877-629-8003
Policyholders may call from 8 a.m. to 5 p.m. (EST), Monday - Friday.

(Policyholders will need the Personal Access Code and PIN printed on their billing statement).
Fax 877-849-9022
E-Mail service@ngic.comm
Web Access www.aie-ny.com

(Policyholders must register online using the Personal Access Code and PIN printed on their billing statement).
Underwriting, Processing &
Customer Service Center
Address Adirondack Insurance Exchange
P.O. Box 50
Buffalo, NY 14240-0050
Phone 866-992-4368
Fax 877-849-9022
Hours The Underwriting, Processing & Customer Service Center is available Monday through Friday 8 a.m. - 5 p.m. (EST) to handle an array of services including underwriting referrals, processing assistance with policy changes and registration & login assistance for www.aie-ny.com and much more!
E-Mail service@ngic.com
Agency Licensing
Services
Phone 877-629-8003
Fax 877-849-9022
E-Mail agsvcicsprog@ngic.com
Technical Assistance Phone 877-629-8003
E-Mail service@ngic.com
Executive Contact Bob Cordner
VP, Business Development
Phone: 617-729-4108
Robert.Cordner@ngic.com