Claims Service

High-Quality Claims Service. You can report a claim by calling our 24-hour claims service center at 1.877.248.0555 or by contacting your Adirondack agent. After receiving a report, our highly experienced and dedicated staff will make every effort to contact you promptly and investigate your claim thoroughly and in a timely manner.

Our claims service center can assist you with the following:

• Auto glass replacement or repair
• Questions about an existing claim
• Reporting a suspicious claim
• Identity theft resolution

For emergency roadside assistance, including towing, call 1.800.668.1398.

Quality Auto Repair Guarantee

When it comes to repairing your vehicle after an accident, we deal with repair shops that demonstrate high-quality and timely workmanship. If you have the work done through our Automobile Care Program we guarantee it for as long as you own or lease your vehicle.

Finally, remember that your policy may provide for legal representation if someone sues you because of an auto accident or an accident at your home. Your Adirondack agent can provide the details.